Privacy Policy

Makralkaza, LLC. (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services.

2. Information We Collect

• Personal Identification Data: Name, billing/shipping address, email address, phone number.
• Account Data: Login credentials, account preferences.
• Payment Information: Processed securely via third-party payment gateways; we do not store full card details.
• Technical Data: IP address, browser type, operating system, device identifiers.
• Service Data: Information provided during tech support, remote sessions, or data recovery.
• Order History: Records of products purchased and services requested.

3. How We Collect Information

• When you create an account or place an order.
• When you contact us by phone, email, or chat.
• When you use remote IT support or other services.
• Automatically via cookies and tracking technologies when you browse our site.

4. How We Use Your Information

• Process orders and deliver products or services.
• Provide technical support.
• Manage your account and preferences.
• Improve site performance and user experience.
• Send transactional and (with consent) marketing communications.

5. Sharing Your Information

• With trusted third-party service providers for operational purposes.
• When required by law or to protect rights and safety.
• In connection with a business transfer such as a merger or acquisition.

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

We use cookies to enable core site functionality, analyze traffic, and remember your preferences. You can disable cookies in your browser, but some features may not function properly.

7. Data Security

We use administrative, technical, and physical safeguards to protect your information. Remote support access is temporary and ends when the service is completed.

8. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.

9. Your Rights

• Access, correct, or delete your personal data.
• Request a copy of the data we hold about you.
• Withdraw consent for marketing.
• Object to certain processing activities.

10. International Data Transfers

Your data may be transferred to and processed in countries with different data protection laws.

11. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our site.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our website.

13. Contact Us

Email: support@makralkaza.com
Phone: 731-410-7112
Address: Jackson, TN 38305